Monday, February 28, 2011

Role of ambassador

What kind of skills does an ambassador need?

From Stephen's email:

Objective of the Ambassador Program

The objective of the Ambassador Program at Thanksgiving Point is to empower staff and volunteers to be able to enhance visitors’ experiences through meaningful interaction.

Roles of an Ambassador
  1. Help facilitate meaningful experiences with the visitors.
  2. Be friendly and outgoing
  3. Be somewhat knowledgeable about the subject matter in a particular venue (Gardens, Museum, Farm Country, etc.)
  4. Be aware of upcoming events that may be of interest to the visitors
  5. Be an advocate for both the visitors and Thanksgiving Point
  6. Converse with visitors
  7. Become a mentor/coach to other ambassadors-in-training

[end of email text]


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