Visit planning

Filming and recording audio was discussed.
Getting a van was discussed.

Stephen discussed his conversation with Gary and Tracy:

They feel like Blake's programming plans are dropped in their laps and they don't have any implementation resources. They feel like the staffing and funding are not there yet. Gary is trying to keep cost down by reducing staff. Blake is in expansion mode and Gary is in reduction mode.

The gardens staff felt like they were spending extra hours for the purpose of Blake's programming and there is little or no recognition of that. Gardens staff feels like they have been taken advantage of.

Stephen wants our group to help with this problem as well.

Personal thought: Sounds like they need a good transfer pricing policy across the property. Decision-making and risk-taking and budgeting are not aligned very well.

Communities of practice revisited

In a community of practice, what is the induction process or rites of passage?

What are the subject matters that need to be mastered?

How many bodies of knowledge does a person get initiated into?

Write a paragraph...I think this is a good idea, or with modifcations, or I don't like it.

We need to have work meetings...Each area needs to get behaviors, content, identities and values.

Community of practice discussion

Thanksgiving Point community: Guests become volunteers, volunteers become ambassadors. Why does this happen?

Brainstorm:

Guests enjoy themselves want to get involved.

Culture review and influence

The scope of our attention is mainly helping parents interact with children. We will assume that Thanksgiving Point will evolve the general rules (e.g. be curtious, be quick to be kind, etc.).

Personal thought: Where in the property will parent/child interaction be most visible?

Expertise can be general and specific. General problem solving skills. Specific content solving skills. Our value add is where our specific expertise lies. We are instructional psychologist and technologists.

According to Stephen, focusing on the family group as guests would be key and best. Engaging with their own family members is where some great discovery learning and fun happens.

Task for next week: List suggested literature. Learning is a form of play.

My culture brainstorm

Cultural change

Bring a list in printed format:

Culture-
Reserved places
Stories
Rituals
Moment-to-moment action
Language
Habits
Skills

How do you go about influencing the items on the list? How many ways?

Imagine different scenarios...

Generative principle

What principle generates "the" list of words that define the role?

If you walk through a series of typical encounters/scenes, you will envision all of the adjectives that describe the ambassador. The generative principle is the "walk-through".

This might be a chicken-egg process because envisioning an undefined role is a process of defining the role and envisioning a walk-through at the same time in a cyclical way.

NEXT:

What are the subject-matter we need to invent (expected protocol for each type of action in each of the typical scenes, expected attitudes, expected improvising, etc.)?

How are we going to train the subject-matter? (leaders exemplify culture/norms/values/rules/how you act, make specific terms/discourse the natural language (slogans), ...

How do we generate "the" list of establishing and maintaining the culture of ambassadoring?