Monday, March 28, 2011

Meeting debrief - Questionstorm

Dr. Gibbon's comments: Where did we arrive at the end of the meeting? The idea of the five year plan to phase-in the ambassador program. They are ready for a plan from our group and it will be well received if we can address their major concerns (sustainability, details, etc.) Identity plan: How do you build the fellowship and identity of members? Benefits and responsibilities? Phase-in plan: How do you phase-in the community structure? Business plan: How do you pay for this? How can it introduce more revenue? What are the functions that ambassadors should be doing? Recruiting community members? Induction process? Advancement...Newcomer to oldtimer? Other kinds of achievements? Levels of commitment? Gradation of responsiblities? Training? Inititive reviews? Retirement? Amabssadors annual party. Quality-control...How is the program assessed? Identity? Distinctive dress? Pin, arm band, vest, etc. How do we know if it is successful? How to measure? Meet objectives? Joseph Smith gave people difficult things to do, right from the start...Increased commitment comes from asking people to do difficult things. Retention? How to communicate opportunities? Regular meetings? One-year mark? Incentives? Periodic cycles...Activities that happen annually, semi-annually, monthly, weekly, and daily. What are the periodic cycles of the ambassadors program? Evaluation cycle. Quality control cycle, budget cycle, etc. Communication plan...how to request and accept work assignments? Web, text, phone, print, etc. Stephen's comment: It was helpful. How does this plan effect each venue and how does it apply to the gift shop and concessions? The format (representation layer) for this is a report with color and graphics and spiral bound. They will be eager readers (they may read it twice) and there will be a 1 hour presentation (April 16 - 21).

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